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Frequently Asked Questions
Structures
Each kit comes with everything needed to construct the unit itself:
- Wood wall boards
- Floor boards
- Roof boards
- Doors
- Windows
- Screws and nails
- Handles, hinges, locks and keys
Yes, your unit will come with 28mm roof boards as part of the kit, as well as a metal or shingle roofing package to protect your roof boards from the elements. We work with local building suppliers to provide a high quality product at the best price, that is custom ordered to fit your unit.
Metal roofing package contains a 29g Allclad Metal offered in a variety of colours. Other gauges are available upon request and are subject to additional costs.
Shingle roofing packages include asphalt duration shingles offered in a variety of colours.
Both packages offer long lasting durability to any wet or dry climate.
Your unit comes with pressure treated 2" x 3" material to build it onto a concrete slab or other concrete foundation. The 2 x 3’s alone are not sufficient support to build your structure on unless supported by concrete or a slab. We do offer base material packages.
The most important thing to remember when building a base for your unit is efficient weight distribution. Over time the unit will settle and it is important that it settles evenly or you will run into issues with other parts of the unit becoming off center or out of alignment. The unit package will come with 2″x3″ joists, however we don’t find that these always offer enough support unless you are building on a concrete pad. If you are not able to construct a concrete pad, We typically suggest building a wooden floor joist system to provide a stable base for the unit. We recommend Pressure Treated 2″x8″ boards to build a double square the same dimensions as the unit foot print. We then add a row of joists 12″ – 16″ apart on center (depending on the technical specs for your specific unit), running opposite way of the floorboards to offer further support. This base would then sit on concrete patio stones or pier blocks.
We work with local suppliers to provide material packages for each additional upgrades. Any units under 106 sq.ft. don’t typically require a building permit in most municipalities, and as such will not need as extensive of a foundation. The best option is still a concrete pad, however if your site does not allow for this, we suggest building a wooden base that rests on concrete patio stones or level gravel. The unit would then get built on top of this wooden base. Any units over 106 sq.ft. will typically require a building permit and your municipality will likely determine what kind of foundation you require. Typically these foundations would be concrete footings or a concrete pad.
Your kit will come as raw untreated spruce. You will need to apply stain or paint to further protect the unit the elements and ensure the boards do not warp or rot.
As these boards come untreated, you can use any type of wood oil or stain to treat them. We suggest talking to a local paint supplier about what type of product will work best for where you live and the type of climate your unit will see.
We distribute a product called Cutek Extreme that is a premium wood oil and is perfect for our units. This product comes as a clear oil which is a great option for protecting the unit while maintaining the raw colour of the wood. We also offer a variety of Colour Tones to add into the wood oil to stain the unit. For more information on the colours we offer, please see: Cutek Extreme
Our structures are manufactured and precision cut in Eastern Europe from Nordic Spruce wood.
No, our units come as a “shell” – there is no insulation, electricity, or plumbing included. This can be added after the fact. To bring one of our structures up to CSA standards, the first step is to get an engineer involved.
Our kits are precision cut to fit each design. The boards are tongue & groove, which allows for quick assembly and a smooth, precise fit. There is minimal cutting and measuring involved and all hardware and screws are included. While the material is easy to work with, some construction experience or carpentry skill is necessary to achieve success through every aspect of your build. We provide assembly instructions, technical drawings, and an assembly tutorial video to help in the assembly process, and we are always here to answer questions about the building process!
The area where you will build your unit needs to be perfectly level to ensure that your unit will not settle unevenly over time. Starting with a flat ground base of crushed gravel, rock, or packed dirt is the first step. Any units under 106 sq.ft. don’t typically require a building permit in most municipalities, and as such will not need as extensive of a foundation. The best option is still a concrete pad, however if your site does not allow for this, we suggest building a wooden base that rests on concrete patio stones or level gravel. The unit would then get built on top of this wooden base. Any units over 106 sq.ft. will typically require a building permit and your municipality will likely determine what kind of foundation you require. Typically these foundations would be concrete footings or a concrete pad.
PacRim Log Structures would be happy to provide a list of local Nanaimo companies that can prepare your site, and construct your unit. We are also always looking to add contractors to this list so please do not hesitate to reach out if you know of someone we should add to our suggested vendors!
As our kits are manufactured in Europe, they will be made to metric measurements, and all drawings and instructions are in shown in metric. We are not able to convert these measurements to imperial for you. We recommend using a metric tape measure to ensure accuracy while building. We also recommend using Torx bits 10-40, as all screws will require a Torx head. If you have ordered a metal roofing package, you may need to cut the metal. Appropriate hand-tools or machinery will be required for this. If you have ordered additional material packages such as a wooden floor joist system, or an insulation package, you may need to cut mateiral such as aluminium channels, pressure treated wood, or insulation sheets. It is up to the customer to ensure you have the correct tools or machinery to do so.
You will require Torx Bits 10-40 so your drill is compatible with the provided screws.
Think of our kits as the shell of the structure. However you choose to finish the interior or exterior is up to you. It is easy to install plumbing and electrical before, during and after assembly. Rough-ins can be cut directly into the wood, and conduit can be ran up through the foundation if necessary. Any electrician or plumber should be able to provide this service for you directly.
It is the responsibility of the customer to procure any building permits required for the construction of your unit, or to determine if a permit is required for your unit in general. Each municipality and jurisdiction is different and will have different requirements so we encourage you to go to your local building permit office to learn what these are for your specific piece of property. Typically, most municipalities do not require a building permit for any unit under 107.6 sq.ft. (10 sq.m) however this should still be confirmed. You’d also want to ensure that you are building your unit within the correct setbacks. We are not able to provide any advice on bylaws, permitting, BCBC, engineering, setbacks, or any other legal information that pertains to the construction of your structure on your property.
Because these units are manufactured in Europe, the factory does not provide snow load or roof load information for these units as per Canadian equivalents. We encourage you to speak to a local structural engineer to determine these values to ensure you are receiving accurate information to our climate and seismic zone.
If your unit requires a building permit, you may require a sign-off from a structural engineer prior to building your unit. This is dependent on your municipality or jurisdiction. Because our units are manufactured in Europe, they will not come pre-approved by a Canadian engineer. This means you may require a Canadian engineering firm to approve your plans as per BC Building Codes. We work with local structural engineers to draft and sign-off on plans that are approved for any of the municipalities on Vancouver Island. We would be happy to provide you with this reference.
Ordering
We do our best to keep our most popular 28mm and 40mm units in stock at all times, however they don’t always last long!
If we need to order a 28mm or 40mm unit from the factory, it will typically take 6-8 weeks to arrive. Current ordering and production times will differ depending on the current state of our factory. We do not keep any 70mm units in stock as they are made to order only.
All of our units are imported from Estonia in Europe. If we have to order in your unit, we do our best to fill an entire container prior to shipping. This depends on what our current status of orders are. Once we have a full container to ship, it takes approximately 8 weeks to arrive in Nanaimo once it has left Estonia. Please note that COVID-19 has affected the importation of all products into Canada. Customs clearance, container pickup, and barging may take longer than originally quoted. This is entirely out of our control. *Please note, that ANY 70mm unit is made to order, and will take an extra 4-6 weeks to be produced in the factory PRIOR to shipping.
We require the following initial payments on our units and material:
- All in-stock units require a 100% payment for the kit and all materials ordered.
- Units in transit or on order: 28mm or 40mm units require a 50% Initial Payment to secure a hold on the unit
- 70mm units require a 50% Initial Payment to be paid PRIOR to the unit being released into production at the factory
All units and material are required to be paid in full prior to leaving our property for pick-up or delivery.
Any of our 28mm and 40mm units are mass produced and can only be made as you see it in our catalog. The only changes you could make to these units are adding windows or doors (which would need to be ordered separately and installed during or after assembly), or adding extra boards to extend the height of the unit.
Extra boards are priced at $275/row (1 row = 4 boards at 4.5″ high – 1 board per side) for 28mm/40mm boards, and $525/row for 70mm.
If you are ordering a 70mm unit, these are made to order and do allow for some changes such as moving or adding windows and doors, adding on interior walls for insulation purposes, or potentially moving interior wall placements. The only thing to consider is that changes are only allowed if the unit will maintain it’s structural integrity. The factory is unable to remove any interior walls during manufacturing as this will not provide enough support for the roof structure.
We accept all major credit cards, interac, personal cheque, ETF, or money transfer through your bank. We do accept cash however we request you contact us prior about this method of payment.
Delivery/Pickup
We do offer delivery at an additional cost. We work with a local Nanaimo trucking company to deliver our units in the safest and most cost-effective way possible utilizing a flat deck truck with a hiab crane. That allows the driver to drop your unit onto your property with ease while keeping the package fully wrapped.
Delivery areas are all of Vancouver Island and all Gulf Islands.
We work with a local Nanaimo trucking company to deliver our units in the safest and most cost-effective way possible.
Utilizing a flat deck truck with a hiab crane, this allows the driver to drop your unit onto your property with ease while keeping the package fully wrapped.
Delivery areas are all of Vancouver Island and all Gulf Islands.
We work with LTL carriers, such as Van-Kam or Canadian Freightways to ship our units across Western Canada and into the United States.
Depending on the size and weight of the unit, these carriers typically cannot deliver directly to your property as their power tailgates cannot carry the weight of the unit so they are unable to offload onto your property.
The unit would need to be delivered to one of their major depot service centres and held for pick-up. You would then need to hire a local company with a flat deck or crane truck to deliver it further to your property. We would be happy to provide you with a Rate Quote from an LTL carrier to any major service centre in Canada upon request.
You are more than welcome to pick up your unit, however, we encourage you to ensure that the method you are using is capable of carrying your unit based on its weight and dimensions.
Due to the length of these units, they are very fragile and can easily cause damage to the package contents if loaded or unloaded incorrectly. We suggest using an open-sided, flat trailer to transport so they can be loaded from the side. Loading into an enclosed truck can be very difficult and can often cause the package to bend or the pallet to break.
Our crew will load the unit for you by forklift to ensure it is loaded carefully, however it is the customer’s responsibility to strap the unit down, ensure the unit is secure for transport, and unload it at their destination.